For starters, large thanks and shout out on your Cust Svc rep Laura. She is incredibly pleasant and was in a position to address my dilemma rapidly. You need to come to feel incredibly privileged to acquire her as an worker.
We are actually Repeated flyer customers for over 30 several years, and among the list of attractions for us to carry on using your services would be the benefits you offer you to us and The nice service We now have always had in lots of trips with AA. On Jan 29 2015, I known as AA en Español to make arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A good Girl Ana Maria helped me with each of the paper operate And that i did purchase all the extra charges with my Town Charge card foe my partner and myself and Ana Maria informed me which i will acquire confirmation on my e mail, and gave me in excess of the phone our two locator records. Effectively, now when I termed once more since we didn't get the information on my email, we had been informed to our surprise that only my husband had reservation and there was very little on document for myself!
consumer service agent with the “technologiesâ€/Net team named lisa truly HUNG UP on me Once i was talking. i’ve never ever had this type of lousy experience prior to. she was exceptionally impolite before hanging up.
There was no gate Completely ready for us and we waited a hour in advance of a single was All set. Which was not what we anticipated.
A complete report on the chase Worldwide functions, describing with regards to the methods by which it designed through the economic downturn.
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senores American Airways me dirigo a ustedes yo Yolanda Alvarado,mande una nota anterior la cual no se si llego resumo perdi mi conexion saliendo vuelo retrazado four minutos tarde que tenia saliendo de Caracas to Miami vuelo 914 code#UQAHQD/AA perdi mi conexion yendo a NY y tuve que acarrear yo con los gastos no es justo que el vuelo se retraso por targeted visitors aereo y yo pague con resort y comida agradeceria y se me rreconozca lo ocurrido esto ocurrio el dia 23 de Agosto de 2014sin mas agradezco su atencion 201 921 8130 o mi mail gracias
.Stephanie,a supervisor was extremely rude and the opposite agent explained to me ifI planned to go t oMonterey before I should have a taxi.the agent did not gave me the seats that special assistant experienced provided me on account of my incapacity Ifound immediately after my 3rd attempt Darlene
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I tried to make reservations for a nearby lodge as a result of your Airline Accommodations services just to find out that there were no vacant rooms offered. I used to be left to affix the remainder of the displaced passengers to rest while in the airport terminal over a cot having a blanket and pillow. I'm appalled that during the 21st Century, I had to experience this level of humiliation.
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I had been on maintain for approximately 40 minutes, with frequent ‘updates’ from a supervisor named Tony…who was getting in touch with some unknown site here Division to check on the next, lacking voucher….when…yes,, I used to be cut off! I identified as back…only to generally be instructed the hold out can be eighteen-twenty five minutes. I’m nevertheless waiting around on this call back again. This journey is definitely the trip of a life time for my partner, a wounded veteran and cancer survivor.